Globus connects online and offline worlds

Customers will find digital touchpoints in the Globus branch. On the one hand, the fashion boutique combines the online and offline worlds via an interactive touchscreen, on the other Globus uses appealing moving pictures in the checkout area and shop windows.

Implementation

  • Three touchpoints (video wall in the shop window, interactive solution and checkout screen)
  • 2 video walls in the shop windows for increasing frequency show animations, pictures and videos on current collections, brands and special offers
  • Two interactive steles enable customers to access the web shop and therefore order products for home delivery
  • Equipping the interactive touchscreens with a thermoprinter and built-in scanner in order to scan products and customer cards and print out pre-orders
  • Display in the checkout area rounds off the customer journey with mood content

 

Benefits

  • Increasing frequency
  • The combination of online and offline worlds (omnichannel) enables customers to order products for home delivery in the branch
  • Brand reinforcement
  • Increase in sales

 

Customer interface

Digital department, Magazine zum Globus AG

 

image rights: Diamond Photo GmbH


screenFOODnet services

Consulting
 

Conception
 

Content
 

Software
screenFOOD

Hardware
 

Installation
 

Operation